Frequently Asked Questions

Everything you need to know about your Flattered experience

What is your shipping policy?

We offer worldwide shipping with standard and express options. Orders are typically processed within 1-2 business days, and delivery times vary by location. Free shipping is available on orders over $150.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style experts for advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna in select regions.

Are your products ethically manufactured?

Yes, sustainability and ethics are at our core. We partner with certified factories that ensure fair wages and safe working conditions, using high-quality materials designed to last for seasons to come.

Can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.